YOUR PRIVACY

Privacy Policy

Last updated: November 2025  ·  Padmavati Jewellers

Padmavati Jewellers respects customer privacy and uses submitted information to support shopping, orders and customer service.

Information We Collect

When you visit this website or place an order, we collect:

• Contact Information: Name, mobile number, email address
• Delivery Address: House number, street, city, state, PIN code
• Order & Transaction Data: Products ordered, amounts, Razorpay payment reference IDs (we never store card numbers)
• Device Data: Browser type, device OS, page interactions (via standard cookies)

How We Use Your Information

• To process and fulfil your orders
• To send order confirmation and delivery updates via WhatsApp / email
• To respond to your inquiries and provide customer support
• To send personalised offers and new collection announcements (only if you subscribe)

Data Security

We implement industry-standard SSL encryption, secure session management, and access-controlled databases. Payment data is handled exclusively by Razorpay — a PCI-DSS Level 1 certified payment processor. We do not store card details on our servers.

Third-Party Sharing

We do not sell, rent, or trade your personal information. We share data only with essential service partners: the selected delivery partner (for delivery), Razorpay (for payments), and our cloud hosting provider — all under strict data processing agreements.

Your Rights

You may request access to, correction of, or deletion of your personal data through the Contact Us page.